Privacy Policy
Last updated: July 20, 2026
This Privacy Policy explains how MyTradAI ("we", "us", "our") collects, uses, and protects your information when you use the MyTradAI iOS application and the website mytradai.com (together, the "Service").
In short: we collect the minimum needed to run your account and your analyses — your sign-in email, an account/device identifier, and daily usage counts. We do not sell your data, we do not track you across other apps or websites, and we never see your payment card details.
1. Information we collect
Account information
- Email address — provided when you sign in with Apple or Google. Used solely to create and operate your account. If you use Apple's "Hide My Email", we only receive the private relay address.
- Account identifier — an internal ID that links your reports and subscription status to your account.
Device and usage information
- Device identifier — an app-generated identifier used to enforce fair free-tier limits. It is not the advertising identifier (IDFA).
- Usage data — the number of analyses you run per day, used to apply free-tier quotas and subscription entitlements.
- Diagnostics — if a report fails to generate, we keep an error log tied to your account so we can fix the problem.
Content you submit
- Tickers you analyze and chart images you upload are sent to our servers to generate your report. Chart images are processed to produce the analysis and are not used for any other purpose.
- Support messages — if you contact us through Feedback & Support, we receive the message you send and your account email so we can reply.
2. How we use your information
- To operate your account and deliver Stock Analysis and Chart Analysis reports.
- To enforce free-tier quotas and unlock subscription entitlements.
- To respond to support requests and fix errors.
- To keep the Service secure and prevent abuse.
We do not use your data for advertising, we do not sell or rent it to third parties, and we do not track you across other companies' apps or websites.
3. AI processing
Analyses are generated on our servers using third-party AI model providers (such as Google Gemini and Anthropic Claude). The ticker or chart image you submit is sent to these providers to produce your report. We send only what is needed for the analysis — never your email or account details. AI API keys are held server-side and are never present in the app.
4. Payments
Subscriptions are purchased through Apple's App Store and managed with RevenueCat, our subscription infrastructure provider. Apple processes all payments — we never receive or store your payment card details. RevenueCat receives a transaction identifier and subscription status so we can unlock your entitlements.
5. Third-party services
- Apple — Sign in with Apple, App Store purchases.
- Google — Sign in with Google; Gemini AI models.
- Anthropic — Claude AI models (paid tiers).
- RevenueCat — subscription entitlement management.
- Market data and news providers — used server-side to gather public market data for your reports; they do not receive your identity.
- TradingView — the in-app chart widget is provided by TradingView and is subject to TradingView's own terms and privacy policy.
6. Data retention
Your account data and saved reports are retained while your account is active. You can delete your account at any time from within the app (Settings → Account → Delete Account) or by contacting us; deletion removes your account data and saved reports from our systems, except where a legal obligation requires longer retention.
7. Security
All traffic between the app and our servers uses HTTPS/TLS encryption. API keys and secrets are stored in server-side secret stores, never in the app. Access to production data is restricted.
8. Children's privacy
The Service is not directed at children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from them.
9. Your rights
Depending on where you live (including under GDPR and CCPA), you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us at the address below. We will respond within the timeframe required by applicable law.
10. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be announced in the app or on this page, and the "Last updated" date above will change. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.
11. Contact
Questions or requests: support@mytradai.com